Status+ | The service lane, all in one place

Everything the service drive needs

No more fragmented solutions. Status+ does it all.

Pick a feature to see what it does and what it includes.

Digital Multi-Point Inspection

An MPI customers can approve from their phone. Approval rates and approval times both move, and the Direct Connect call button puts the advisor one tap away.

Customer friendly
Efficient internal workflow
Labor time guide
Parts integration
Dealer grid pricing
Advisor and tech photo/video usage reporting
Customer Direct Connect calling with the advisor
Real-time declined MPI alerts

Customer approving recommended services on a phone

Custom Write-Up Tool

The first true no-touch write-up. Send the authorization straight to the customer's phone and generate the repair order on the spot.

Easy to use
Express quick codes
Open recalls, VIN specific
Previously declined MPI items shown
Status+ digital status board
Advisor photo/video walk-around usage reporting
Electronic signature page
Dealer and VIN specific fluid maintenance schedule
Dealer and VIN specific menu presentation

Full-Service Texting Platform

Message customers and teammates instantly, with automated Status+ updates going out through the whole service process.

Automated updates
Two-way texting from any device
Automated advisor alerts
Digital reminder program
Digital marketing program
Communication tools in one place
Internal team messaging

Customer conversation on the advisor side

Text conversation on the customer's phone

Service Scheduler & Automated Appointments

Booking an appointment or requesting concierge service has never been easier for the customer, and the follow-up runs itself.

Virtual BDC
Automated appointment confirmations
Automated follow-up
Automated MPI remarketing
Works with the reminder and marketing program
Digital appointment board and waiting-room display
Separate main-line and express boards
Automated special-order parts texts
Loaner car and shuttle ride display

Digital Reminder & Marketing Platform

Best-in-class reminders and marketing that run on their own. No files to pull, no lists to update.

Automated next appointment
Declined MPI item campaigns
Time and mileage reminder campaigns
Reactivation program
Recall messaging
Targeted retention campaigns
Lost customer campaigns
Status+ digital appointment system

Click to Call with Transcription

One click connects, records and transcribes every inbound and outbound call, so coaching and follow-up are built on what was actually said.

Voice recognition flags potential negative calls
Direct Connect and smart routing
Automatic fallback
Measures advisor daily follow-ups
Interactive coaching tool
Download or send any call with its transcript
Assigned numbers keep employee phones private
All communication tools in one spot

Service Retention & Experience Alerts

Stay ahead of the curve. The "inspect what you expect" dashboard surfaces the moments that decide whether a customer comes back.

Immediate opportunity alerts
Automated no-show and next follow-up
Automated reputation management
Call tracking resolution
Full CSI dashboard
Automated check-in on the previous visit
Harvest and filter five-star reviews

Mobile Pay

Collecting payment has never been easier for your team or your customers: a texted link, a viewable invoice, and the result on the advisor's dashboard the moment it clears.